Policies

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Privacy Policy about currency converter

Posted by Junru He on

By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency.

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Privacy Policy about currency converter

Posted by Junru He on

By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency.

Read more


Privacy Policy

Posted by Junru He on

Privacy Notice

 

This privacy notice discloses the privacy practices for (www.devaisegroup.com). This privacy notice applies solely to information collected by this website. It will notify you of the following:

  1. What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.

 

Information Collection, Use, and Sharing 

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

 

Your Access to and Control Over Information 

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

 

Security 

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via email devaise@devaisegroup.com

Read more

Privacy Policy

Posted by Junru He on

Privacy Notice

 

This privacy notice discloses the privacy practices for (www.devaisegroup.com). This privacy notice applies solely to information collected by this website. It will notify you of the following:

  1. What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.

 

Information Collection, Use, and Sharing 

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

 

Your Access to and Control Over Information 

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

 

Security 

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via email devaise@devaisegroup.com

Read more


Customer Service

Posted by Devaise Orford on

- RETURN & REFUND & REPLACEMENT POLICY 

We offer returns for items within 30 days of receipt of shipment. 
All product packaging (i.e. boxes, manuals, spare parts, etc.) must be returned with the item. 
An RA (Return Authorization) number is required for all returns and the return number will be given by our Customer Service Representative. A valid RA form must be put in box before shipping back. Products without all applicable tags are not acceptable for return. 
In rare situation, if any item arrived damaged or missing spare parts, we''ll offer replacements or refund. 
Please carefully review the following scenarios in which you will not qualify for a refund: 
1. Products that have exceeded the 30-day return window. 
2. Products damaged due to customer negligence (i.e. improper assembly, obvious man-made damage, etc.). 
Return Address: 
D107 - C/O P&G MARKET LLC 
C/O P&G MARKET LLC 
219 N SUNSET AVE 
LA PUENTE CA 91744

- SHIPPING POLICY

We offer Free Standard Shipping to addresses within the 48 contiguous U.S. states. 
We do not ship to HI, AK, PR, FPO, APO or PO Boxes. 
Orders are shipped out via FedEx Ground/ FedEx Home/ USPS /DHL/Truck. 
Our fulfillment centers are located in Georgia, Maryland and California to provide customers with fast and reliable free shipping. 
Standard transit time is 3-7 business days depending on the customer's location from out fulfillment centers. 
Tracking number will be emailed to customers once the order is shipped. 
If you order large quantities in one purchase order, we will ship your order via palletized transport. 
Please confirm important information below to ensure your order arrives on time: 
Address information: Is the business address or residential address correct? 
Unloading tool: If you don’t have any tool to unload the pallet, we will offer the unloading service. Do you have a forklift available to remove your pallet from the truck? If you don’t have a forklift available, we can request a truck with a lift gate. 
We don't offer upstairs delivery.

 

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Customer Service

Posted by Devaise Orford on

- RETURN & REFUND & REPLACEMENT POLICY 

We offer returns for items within 30 days of receipt of shipment. 
All product packaging (i.e. boxes, manuals, spare parts, etc.) must be returned with the item. 
An RA (Return Authorization) number is required for all returns and the return number will be given by our Customer Service Representative. A valid RA form must be put in box before shipping back. Products without all applicable tags are not acceptable for return. 
In rare situation, if any item arrived damaged or missing spare parts, we''ll offer replacements or refund. 
Please carefully review the following scenarios in which you will not qualify for a refund: 
1. Products that have exceeded the 30-day return window. 
2. Products damaged due to customer negligence (i.e. improper assembly, obvious man-made damage, etc.). 
Return Address: 
D107 - C/O P&G MARKET LLC 
C/O P&G MARKET LLC 
219 N SUNSET AVE 
LA PUENTE CA 91744

- SHIPPING POLICY

We offer Free Standard Shipping to addresses within the 48 contiguous U.S. states. 
We do not ship to HI, AK, PR, FPO, APO or PO Boxes. 
Orders are shipped out via FedEx Ground/ FedEx Home/ USPS /DHL/Truck. 
Our fulfillment centers are located in Georgia, Maryland and California to provide customers with fast and reliable free shipping. 
Standard transit time is 3-7 business days depending on the customer's location from out fulfillment centers. 
Tracking number will be emailed to customers once the order is shipped. 
If you order large quantities in one purchase order, we will ship your order via palletized transport. 
Please confirm important information below to ensure your order arrives on time: 
Address information: Is the business address or residential address correct? 
Unloading tool: If you don’t have any tool to unload the pallet, we will offer the unloading service. Do you have a forklift available to remove your pallet from the truck? If you don’t have a forklift available, we can request a truck with a lift gate. 
We don't offer upstairs delivery.

 

Read more


Shipping Policy

Posted by Junru He on

We offer Free Standard Shipping to addresses within the 48 contiguous U.S. states.

We do not ship to HI, AK, PR, FPO, APO or PO Boxes.

 

Orders are shipped out via FedEx Ground/ FedEx Home/ USPS /DHL/Truck.

 

Our fulfillment centers are located in Georgia, Maryland and California to provide customers with fast and reliable free shipping.

 

Standard transit time is 2-7 business days depending on the customer's location from out fulfillment centers.

Tracking number will be emailed to customers once the order is shipped.

 

If you order large quantities in one purchase order, we will ship your order via palletized transport.

 

Please confirm important information below to ensure your order arrives on time:

 

  1. Address information: Is the business address or residential address correct?

 

  1. Unloading tool: If you don’t have any tool to unload the pallet, we will offer the unloading service. Do you have a forklift available to remove your pallet from the truck? If you don’t have a forklift available, we can request a truck with a lift gate.

 

  1. We don't offer upstairs delivery. 

Read more

Shipping Policy

Posted by Junru He on

We offer Free Standard Shipping to addresses within the 48 contiguous U.S. states.

We do not ship to HI, AK, PR, FPO, APO or PO Boxes.

 

Orders are shipped out via FedEx Ground/ FedEx Home/ USPS /DHL/Truck.

 

Our fulfillment centers are located in Georgia, Maryland and California to provide customers with fast and reliable free shipping.

 

Standard transit time is 2-7 business days depending on the customer's location from out fulfillment centers.

Tracking number will be emailed to customers once the order is shipped.

 

If you order large quantities in one purchase order, we will ship your order via palletized transport.

 

Please confirm important information below to ensure your order arrives on time:

 

  1. Address information: Is the business address or residential address correct?

 

  1. Unloading tool: If you don’t have any tool to unload the pallet, we will offer the unloading service. Do you have a forklift available to remove your pallet from the truck? If you don’t have a forklift available, we can request a truck with a lift gate.

 

  1. We don't offer upstairs delivery. 

Read more


Return Policy

Posted by Junru He on

RETURN & REFUND & REPLACEMENT POLICY

 

We offer returns for items within 30 days of receipt of shipment. 

All product packaging (i.e. boxes, manuals, spare parts, etc.) must be returned with the item. 

An RA (Return Authorization) number is required for all returns and the return number will be given by our Customer Service Representative. A valid RA form must be put in box before shipping back. Products without all applicable tags are not acceptable for return. 

In rare situation, if any item arrived damaged or missing spare parts, we''ll offer replacements or refund.

 

Please carefully review the following scenarios in which you will not qualify for a refund: 

1. Products that have exceeded the 30-day return window.

2. Products damaged due to customer negligence (i.e. improper assembly, obvious man-made damage, etc.).

 

Return Address:

D107 - C/O P&G MARKET LLC

C/O P&G MARKET LLC

219 N SUNSET AVE

LA PUENTE CA 91744

Read more

Return Policy

Posted by Junru He on

RETURN & REFUND & REPLACEMENT POLICY

 

We offer returns for items within 30 days of receipt of shipment. 

All product packaging (i.e. boxes, manuals, spare parts, etc.) must be returned with the item. 

An RA (Return Authorization) number is required for all returns and the return number will be given by our Customer Service Representative. A valid RA form must be put in box before shipping back. Products without all applicable tags are not acceptable for return. 

In rare situation, if any item arrived damaged or missing spare parts, we''ll offer replacements or refund.

 

Please carefully review the following scenarios in which you will not qualify for a refund: 

1. Products that have exceeded the 30-day return window.

2. Products damaged due to customer negligence (i.e. improper assembly, obvious man-made damage, etc.).

 

Return Address:

D107 - C/O P&G MARKET LLC

C/O P&G MARKET LLC

219 N SUNSET AVE

LA PUENTE CA 91744

Read more