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Return Policy

RETURN & REFUND & REPLACEMENT POLICY

 

We offer returns for items within 30 days of receipt of shipment. 

All product packaging (i.e. boxes, manuals, spare parts, etc.) must be returned with the item. 

An RA (Return Authorization) number is required for all returns and the return number will be given by our Customer Service Representative. A valid RA form must be put in box before shipping back. Products without all applicable tags are not acceptable for return. 

In rare situation, if any item arrived damaged or missing spare parts, we''ll offer replacements or refund.

 

Please carefully review the following scenarios in which you will not qualify for a refund: 

1. Products that have exceeded the 30-day return window.

2. Products damaged due to customer negligence (i.e. improper assembly, obvious man-made damage, etc.).

 

Return Address:

D107 - C/O P&G MARKET LLC

C/O P&G MARKET LLC

219 N SUNSET AVE

LA PUENTE CA 91744