Return Policy

Free shipping and handling for all products in our store

We offer returns for items within 30 days of receipt of shipment. 
All product packaging (i.e. boxes, manuals, spare parts, etc.) must be returned with the item. 

An RA (Return Authorization) number is required for all returns and the return number will be given by our Customer Service Representative. A valid RA form must be put in box before shipping back. Products without all applicable tags are not acceptable for return.

If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.

If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.