Shipping & Return

Free shipping and handling for all products in our store

 

Orders are shipped out via FedEx / UPS / USPS. 

Our fulfillment centers are located in Georgia, Maryland and California to provide customers with fast and reliable free shipping.
Standard transit time is 7-9 business days depending on the customer's location from out fulfillment centers.

Currently, we only ship to the 48 contiguous states within the United States, excluding PO boxes, APO, FPO, DPO addresses, Alaska, Hawaii, Puerto Rico, Northern Mariana Islands and Guam.

Tracking number will be emailed to customers once the order is shipped.

Please confirm important information below to ensure your order arrives on time:
Address information: please ensure your business address or residential address is correct.

*  If you place a large number of items, we'll ship them separately.

 We don't offer delivery upstairs service, hope your kind understanding!

 

Return Policy

If customers want to return the product for personal reason, they're responsible for return shipping costs. If the item is not returned in its original condition, the customer is responsible for any loss in value. Please note that products must be returned within 30 days of delivery or 40 days of purchase.


All return or exchange claims are subject to a case by case evaluation.
Please send us an email to notify us once you ship back the product. Your order number and reason for the product return must be included in the email (photos attached if necessary). A full refund will be applied after the refund/order cancellation request is received via email by our customer care department and the product is returned to us.