Shipping & Delivery
SHIPPING POLICYUnited States
We offer Free Standard Shipping to addresses within the 48 contiguous U.S. states.
We do not ship to HI, AK, PR, FPO, APO or PO Boxes.
Orders are shipped out via FedEx Ground/ FedEx Home/ USPS /DHL/Truck.
Our fulfillment centers are located in Georgia, Maryland and California to provide customers with fast and reliable free shipping.
Standard transit time is 3-7 business days depending on the customer's location from out fulfillment centers.
Tracking number will be emailed to customers once the order is shipped.
If you order large quantities in one purchase order, we will ship your order via palletized transport.
Please confirm important information below to ensure your order arrives on time:
Address information: Is the business address or residential address correct?
Unloading tool: If you don’t have any tool to unload the pallet, we will offer the unloading service. Do you have a forklift available to remove your pallet from the truck? If you don’t have a forklift available, we can request a truck with a lift gate.
We don't offer upstairs delivery.
How do I calculate shipping and handling costs?
Our shipping fee costs 200$ within Europe.
What are the shipping options available?
Usually we use door to door delivery services (via UPS, DPD or DHL) to your delivery address. Some of our deliveries are also made by trucks when the products are too large.
If you want express delivery, please send a detailed email to our service. We will take care of your request as soon as possible.
Is it possible to send my order to a mailbox?
We are sorry. Unfortunately, our products are too big to fit in mailboxes.
When will my order be shipped?
Products that we have in stock are usually shipped within 1-5 working days by UPS, DPD or DHL.
* Please note that all information about the duration of the delivery is an estimate. We cannot guarantee that your order will arrive on a specific day.